:root{
  color-scheme:light;
  --bg:#ffffff;--ink:#171717;--muted:#5f6368;--soft:#8a8f98;--line:#e7e7e8;--line-strong:#d7d7d9;
  --panel:#ffffff;--panel-2:#fafafa;--black:#171717;--white:#ffffff;
  --blue:#0a72ef;--pink:#de1d8d;--red:#ff5b4f;--green:#0f9f6e;--amber:#b45309;
  --shadow:0 0 0 1px rgba(0,0,0,.08),0 2px 2px rgba(0,0,0,.04),0 8px 20px -18px rgba(0,0,0,.25),0 0 0 1px #fafafa inset;
  --shadow-strong:0 0 0 1px rgba(0,0,0,.10),0 10px 30px -20px rgba(0,0,0,.28);
  --radius:14px;--radius-sm:9px;--max:1160px;
  font-family:Geist,Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;
}
*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:92px}body{margin:0;min-height:100vh;background:radial-gradient(circle at 20% -20%,rgba(10,114,239,.08),transparent 32rem),radial-gradient(circle at 90% 0%,rgba(222,29,141,.06),transparent 26rem),var(--bg);color:var(--ink);font-feature-settings:"liga","ss01"}a{color:inherit}.wrap{width:min(var(--max),calc(100% - 32px));margin:0 auto}.top{position:sticky;top:0;z-index:30;background:rgba(255,255,255,.82);backdrop-filter:blur(18px);border-bottom:1px solid var(--line)}.nav{height:64px;display:flex;align-items:center;justify-content:space-between;gap:20px}.brand{display:flex;align-items:center;gap:11px;text-decoration:none;font-weight:650;letter-spacing:-.02em}.brandMark{width:36px;height:36px;border-radius:10px;box-shadow:var(--shadow);overflow:hidden;background:#fff;display:grid;place-items:center}.brandMark img{width:100%;height:100%;object-fit:cover}.navlinks{display:flex;align-items:center;gap:6px}.navlinks a,.chipLink{font-size:13px;font-weight:520;text-decoration:none;color:#3d424a;border-radius:999px;padding:8px 10px}.navlinks a:hover,.chipLink:hover{background:#f3f4f6;color:#111}.primaryLink{background:#171717!important;color:#fff!important;padding:8px 12px!important}.hero{padding:68px 0 30px;display:grid;grid-template-columns:minmax(0,1.15fr) minmax(280px,.85fr);gap:28px;align-items:end}.eyebrow{display:inline-flex;align-items:center;gap:8px;border-radius:999px;background:#f5f7fb;box-shadow:0 0 0 1px rgba(0,0,0,.06);padding:7px 10px;font-size:12px;font-weight:560;color:#3f4651}.dot{width:7px;height:7px;border-radius:50%;background:var(--green);box-shadow:0 0 0 4px rgba(15,159,110,.12)}h1{font-size:clamp(42px,7vw,82px);line-height:.92;letter-spacing:-.065em;font-weight:630;margin:18px 0 14px;max-width:860px}h2{font-size:clamp(25px,3.2vw,40px);line-height:1.08;letter-spacing:-.045em;margin:0}h3{letter-spacing:-.025em}.lead{font-size:18px;line-height:1.65;color:var(--muted);max-width:760px;margin:0}.heroPanel{box-shadow:var(--shadow);border-radius:18px;background:#fff;overflow:hidden}.panelTop{height:40px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:6px;padding:0 14px;background:#fafafa}.traffic{width:10px;height:10px;border-radius:50%;background:#ddd}.traffic:nth-child(1){background:#ff5f56}.traffic:nth-child(2){background:#ffbd2e}.traffic:nth-child(3){background:#27c93f}.terminal{padding:18px;font-family:'Geist Mono',ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:13px;line-height:1.7;color:#30343a}.terminal b{color:#111}.grid{display:grid;gap:14px}.grid.cols4{grid-template-columns:repeat(4,1fr)}.grid.cols3{grid-template-columns:repeat(3,1fr)}.grid.cols2{grid-template-columns:repeat(2,1fr)}.section{padding:34px 0}.sectionHead{display:flex;justify-content:space-between;align-items:end;gap:18px;margin-bottom:16px}.hint{color:var(--soft);font-size:13px;line-height:1.5}.card,.tile,.panel,.requestCard{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.tile{display:flex;flex-direction:column;gap:12px;min-height:170px;text-decoration:none;padding:18px;transition:transform .16s ease,box-shadow .16s ease}.tile:hover{transform:translateY(-2px);box-shadow:var(--shadow-strong)}.tileNum{font-family:'Geist Mono',ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;color:var(--soft);font-size:12px}.tile h3{margin:0;font-size:20px}.tile p{margin:0;color:var(--muted);line-height:1.5;font-size:14px}.pill{display:inline-flex;align-items:center;gap:6px;align-self:flex-start;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:560;background:#f4f7ff;color:#075bc0}.pill.pink{background:#fff0f8;color:#a31367}.pill.red{background:#fff1ef;color:#b42318}.pill.green{background:#ecfdf5;color:#047857}.workspace{display:grid;grid-template-columns:1fr 1fr;gap:14px;align-items:start}.stickyPanel{position:sticky;top:84px}.tallPanel .panelBody{max-height:760px;overflow:auto}.panelHead{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line);background:#fbfbfb}.panelHead h3{margin:0;font-size:15px}.panelBody{padding:16px}.field{display:flex;gap:8px;margin-bottom:10px}input,select,textarea{width:100%;border:0;box-shadow:0 0 0 1px rgba(0,0,0,.12);background:#fff;border-radius:10px;color:var(--ink);padding:11px 12px;font:inherit;outline:none}textarea{min-height:120px;resize:vertical}input:focus,select:focus,textarea:focus{box-shadow:0 0 0 1px #0a72ef,0 0 0 4px rgba(10,114,239,.14)}button,.button{border:0;background:#171717;color:#fff;border-radius:10px;padding:10px 13px;font-weight:650;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:38px}button.secondary,.button.secondary{background:#fff;color:#171717;box-shadow:0 0 0 1px rgba(0,0,0,.12)}button.danger{background:#fff1f1;color:#b42318;box-shadow:0 0 0 1px rgba(180,35,24,.2)}.smallBtn{font-size:12px;padding:7px 9px;min-height:30px;border-radius:8px}.list{display:flex;flex-direction:column;gap:8px}.task,.note,.idea{padding:12px;border-radius:12px;background:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.08)}.task{display:flex;gap:10px;align-items:flex-start}.task.done{opacity:.55}.task input{width:auto;margin-top:4px;box-shadow:none}.taskText{flex:1;color:#2d3137;line-height:1.45}.noteTime,.ideaMeta{font-size:12px;color:var(--soft);margin-bottom:5px}.noteText,.ideaDesc{white-space:pre-wrap;color:#2d3137;line-height:1.55;font-size:14px}.ideaTop{display:flex;justify-content:space-between;gap:12px}.ideaTitle{font-weight:650}.flow{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.step{padding:18px}.stepLabel{font-family:'Geist Mono',ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px;text-transform:uppercase;color:var(--soft);margin-bottom:16px}.step h3{font-size:24px;margin:0 0 9px}.step p{margin:0;color:var(--muted);line-height:1.55}.blue{color:var(--blue)}.pink{color:var(--pink)}.red{color:var(--red)}.mono{font-family:'Geist Mono',ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.prompt{white-space:pre-wrap;background:#050505;color:#f4f4f5;border-radius:13px;padding:14px;line-height:1.55;font-size:12.5px;max-height:620px;overflow:auto}.footer{padding:36px 0 48px;color:var(--soft);font-size:12px;text-align:center}.statusLine{margin-top:10px}.mobileOnly{display:none}@media(max-width:960px){.hero,.workspace,.grid.cols4,.grid.cols3,.grid.cols2,.flow{grid-template-columns:1fr}.stickyPanel{position:static}.tallPanel .panelBody{max-height:none;overflow:visible}.navlinks{display:none}.mobileOnly{display:inline-flex}.hero{padding-top:44px}.sectionHead{align-items:flex-start;flex-direction:column}h1{font-size:48px}.field{display:block}.field button{width:100%;margin-top:8px}}

.ticketGrid{display:grid;grid-template-columns:320px 1fr;gap:14px;align-items:start}.ticketStats{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.stat{background:#fff;border-radius:14px;box-shadow:var(--shadow);padding:14px}.statNum{font-size:28px;font-weight:650;letter-spacing:-.04em}.ticketRow{cursor:pointer}.ticketRow.active{box-shadow:0 0 0 2px rgba(10,114,239,.45),var(--shadow)}.ticketMeta{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0}.badge{border-radius:999px;background:#f3f4f6;color:#3d424a;padding:4px 8px;font-size:12px;font-weight:560}.badge:empty{display:none}.badge.urgent{background:#fff1f1;color:#b42318}.badge.high{background:#fff7ed;color:#b45309}.badge.new{background:#eff6ff;color:#075bc0}.badge.done{background:#ecfdf5;color:#047857}.ticketDetail{position:sticky;top:84px}.contactGrid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.formGrid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.full{grid-column:1/-1}.publicShell{min-height:100vh;display:flex;flex-direction:column}.publicMain{flex:1}.successBox{border-radius:14px;background:#ecfdf5;color:#047857;box-shadow:0 0 0 1px rgba(4,120,87,.18);padding:14px;line-height:1.5}.warnBox{border-radius:14px;background:#fff7ed;color:#9a3412;box-shadow:0 0 0 1px rgba(154,52,18,.16);padding:14px;line-height:1.5}@media(max-width:960px){.ticketGrid,.ticketStats,.contactGrid,.formGrid{grid-template-columns:1fr}.ticketDetail{position:static}}

/* Pittman Labs application separation */
.appHero{align-items:center}.appSection{padding-top:18px}.appSplit{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.appCard{position:relative;overflow:hidden;background:#fff;border-radius:22px;box-shadow:var(--shadow-strong);padding:24px;min-height:420px;display:flex;flex-direction:column;gap:14px}.appCard:before{content:"";position:absolute;inset:0 0 auto 0;height:7px;background:linear-gradient(90deg,var(--blue),var(--pink));opacity:.95}.kidsApp:before{background:linear-gradient(90deg,#f59e0b,var(--pink))}.ticketApp:before{background:linear-gradient(90deg,var(--blue),var(--green))}.appTopline{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.appBadge{display:inline-flex;align-items:center;border-radius:999px;background:#f5f7fb;color:#3f4651;box-shadow:0 0 0 1px rgba(0,0,0,.06);padding:7px 10px;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.appCard h3{font-size:clamp(30px,4vw,48px);line-height:1;letter-spacing:-.055em;margin:4px 0 0}.appCard p{color:var(--muted);line-height:1.62;margin:0;font-size:16px}.appActions{display:flex;flex-wrap:wrap;gap:9px;margin-top:4px}.appButton{display:inline-flex;align-items:center;justify-content:center;min-height:42px;border-radius:999px;background:#171717;color:#fff;text-decoration:none;font-weight:700;padding:10px 14px;box-shadow:0 1px 0 rgba(255,255,255,.22) inset}.appButton:hover{transform:translateY(-1px)}.secondaryApp{background:#f3f4f6;color:#171717;box-shadow:0 0 0 1px rgba(0,0,0,.07) inset}.appBullets{margin:auto 0 0;padding:14px 0 0 19px;color:#3d424a;border-top:1px solid var(--line);line-height:1.7}.utilitySection{padding-top:8px}@media(max-width:900px){.appSplit{grid-template-columns:1fr}.appCard{min-height:0}.appActions .appButton{width:100%}}


/* Admin/navigation + anchor/layout fixes */
[id]{scroll-margin-top:92px}.adminNav{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.adminNav a{font-size:12px;font-weight:650;text-decoration:none;border:1px solid var(--line);background:#fff;border-radius:999px;padding:7px 9px;color:#2f3338}.adminNav a:hover{background:#171717;color:#fff}.top .nav{height:auto;min-height:64px;padding:8px 0;align-items:center}.navStack{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:flex-end}.ticketWorkspace{display:grid;grid-template-columns:minmax(440px,1.12fr) minmax(300px,.88fr);gap:14px;align-items:start}.ticketWorkspace .newTicketPanel{order:1}.ticketWorkspace .myInfoPanel{order:2}.ticketWorkspace .panelBody{overflow:hidden}.ticketWorkspace textarea{min-height:124px}.compactHint{font-size:13px;line-height:1.45}.anchorSpacer{scroll-margin-top:110px}@media(max-width:980px){.ticketWorkspace{grid-template-columns:1fr}.ticketWorkspace .newTicketPanel,.ticketWorkspace .myInfoPanel{order:initial}.adminNav{width:100%;overflow:auto;flex-wrap:nowrap;padding-bottom:2px}.navStack{width:100%;justify-content:flex-start}.top .nav{align-items:flex-start;flex-direction:column}.navlinks{flex-wrap:wrap}.hero{padding-top:34px}}


/* Ticketing mobile pass */
.mobileTicketingMarker{display:none}
@media(max-width:720px){
  :root{--radius:18px}
  html{scroll-padding-top:126px}
  body{background:linear-gradient(180deg,#fbfbfc,#fff)}
  .wrap{width:min(100% - 18px,var(--max))}
  .top{position:sticky;top:0}
  .brand{min-width:0}.brand span:last-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:calc(100vw - 86px)}
  .top .nav{gap:8px;padding:8px 0}.navStack{gap:8px}.adminNav{width:100%;overflow-x:auto;flex-wrap:nowrap;padding:3px 0 7px;scrollbar-width:none;-webkit-overflow-scrolling:touch}.adminNav::-webkit-scrollbar{display:none}.adminNav a{white-space:nowrap;min-height:38px;display:inline-flex;align-items:center}.navlinks{width:100%;justify-content:flex-start;overflow-x:auto;flex-wrap:nowrap}.navlinks a,.chipLink{min-height:38px;display:inline-flex;align-items:center;white-space:nowrap}
  .hero{grid-template-columns:1fr;padding:24px 0 14px;gap:12px}.heroPanel{display:none}h1{font-size:clamp(36px,12vw,54px);line-height:.96;margin:12px 0 8px}.lead{font-size:15px;line-height:1.5}.eyebrow{font-size:11px}
  .section{margin-top:14px}.sectionHead,.panelHead{align-items:flex-start;gap:10px;flex-direction:column}.sectionHead button,.panelHead button,.dashboardTools,.workOrderTools{width:100%}.dashboardTools button,.workOrderTools button{flex:1;min-height:44px}
  .panel{border-radius:18px}.panelBody{padding:14px;max-width:100%;overflow-x:hidden}.formGrid,.contactGrid,.ticketWorkspace,.workspace,.filterTools,.ticketLayout,.ticketFormLead,.ticketFormMeta,.answerGrid,.answerTools{grid-template-columns:1fr!important}.formGrid .full{grid-column:auto}.formGrid input,.formGrid select,.formGrid textarea,input,select,textarea{font-size:16px;min-height:46px;max-width:100%;min-width:0}textarea{min-height:116px}.ticketWorkspace .newTicketPanel{order:1}.ticketWorkspace .myInfoPanel{order:2}
  .ticketStats{grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:8px}.stat{padding:12px}.statNum{font-size:24px}.grid.cols4{grid-template-columns:1fr!important}.list{gap:8px}.note{border-radius:16px;padding:12px;overflow-wrap:anywhere}.ideaTop,.ticketTop,.ticketCardTop{align-items:flex-start;gap:8px}.badge{white-space:normal;line-height:1.2}.attachmentList{gap:6px!important}.attachmentPill,.attachmentList .badge{max-width:100%;overflow-wrap:anywhere}
  .smallBtn,.secondary,button{min-height:40px}.smallBtn.secondary{padding:9px 11px}.ticketActions,.quickActions{display:grid!important;grid-template-columns:1fr 1fr;gap:8px}.ticketActions button,.quickActions button{width:100%;min-height:40px}
}
@media(max-width:420px){.ticketStats{grid-template-columns:1fr!important}.ticketActions,.quickActions{grid-template-columns:1fr}.brand span:last-child{max-width:calc(100vw - 64px)}.wrap{width:min(100% - 14px,var(--max))}.ticketTabs,.queueTabs,.staffActions{grid-template-columns:1fr!important}.ticketTop{grid-template-columns:minmax(0,1fr)!important}.ticketTop>*{min-width:0}.ticketCard,.ticketButton,.note{max-width:100%;overflow-wrap:anywhere}}